General terms and conditions of sale
1 – Purpose
The present general conditions of sale aim to define the contractual relations between
– Antipodes SARL, domiciled at Rue de la Printanière 40 – 1293 Bellevue – Switzerland, company registered in the Geneva Trade Registry with the number CHE-156.725.179 and publisher of the website www.zesta.ch.
– and any individual or legal entity wishing to make a purchase via the Zesta website, hereinafter referred to as the Customer.
The acquisition of goods through the current website implies an unreserved acceptance by the Customer of the current general terms and conditions of sale.
Antipodes SARL reserves the right to modify its general conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the Customer.
2 – Characteristics of the proposed goods
The products sold are those listed in the catalogue published on the Zesta website. These products are available for sale while stocks last. The characteristics of the products as well as the photos visible on the site are only given as an indication. The photographs in the catalogue are as faithful as possible but cannot ensure a perfect similarity with the product offered, particularly with regard to colours, and cannot have any contractual value. In case of unavailability of a product, we will inform you as soon as possible.
3 – Prices
The prices listed in the catalogue are inclusive of all taxes in Swiss francs, taking into account the VAT applicable on the day of the order; any change in the rate may be reflected on the price of the products. Antipodes SARL reserves the right to modify its prices at any time and without notice, it being however understood that the price appearing in the catalogue on the day of the order will be the only one applicable to the Customer. Antipodes SARL can carry out sales or promotions on its catalogue. These offers are valid only during the period of publication on the site and cannot be requested retroactively.
Purchase vouchers or discounts distributed on the site or through partner sites are exclusively valid under the conditions set out in the offer. These vouchers or discounts can only be used at the time of the order and must be used in the field provided for this purpose. Under no circumstances may a voucher or discount be applied retroactively.
For home delivery of the order, delivery charges will be added to the prices of the products and will be displayed at the time of purchase. Delivery charges are calculated according to the weight and volume of the order and the place of delivery.
4 – Orders and conclusion of the sale
The Customer, who wishes to purchase a product on the Zesta website, must obligatorily go through the various stages of the purchase process. Confirmation of the order implies acceptance of these terms and conditions of sale, the acknowledgement of having perfect knowledge of them and the renunciation to one’s own terms and conditions of purchase or other conditions. All the data provided and the recorded confirmation will serve as proof of the transaction. The confirmation will be considered as the signature and acceptance of the operations carried out. Antipodes SARL will communicate by e-mail the details of the registered order.
The price of the purchases made on the site www.zesta.ch is due at the time of the order, without discount; payment is made by bank credit card (Visa or Mastercard) as well as by bank transfer. The Customer has 3 working days to make the bank transfer.
Antipodes SARL does not have access to confidential information relating to the means of payment. The information entered is encrypted and transmitted to the STRIPE company in a secure manner without Antipodes SARL or third parties having access to it.
5 – Deliveries
Delivery times apply once the payment has been registered with our accounting department, the package prepared and deposited with our delivery service provider for products in stock. For the products which would not be in stock, it is necessary to add an approximate delay of 6 weeks corresponding to the average manufacturing time of Zesta jewelry. The shipment takes place when all the articles of the same order are in stock.
Delivery times are those of the Swiss post office, namely:
– 1 to 2 working days for Switzerland
– 7 to 14 working days for other countries, depending on the conditions of the local post office.
Antipodes SARL is committed to inform the customer of any delay of delivery but cannot be obliged to compensate for it.
Conditions of delivery
In the event of damage during transport, a reasoned complaint must be made within three days of delivery. The Customer must contact Zesta’s Customer Service by e-mail for any complaint. The complaint must be supplemented by photos of the damage as well as the damaged part(s).
6 – Warranties in case of defects and retraction
All Zesta jewelry is guaranteed for 1 year from the date of purchase. The warranty applies under normal conditions of use. The jewelry is water resistant but should not be left immersed for too long in the water when bathing, swimming in the sea or pool and contact with perfumes and chemicals.
The warranty does not apply if the jewelry has been accidentally damaged due to misuse. The warranty does not apply if the jewelry has been repaired by a service provider other than those authorized by Zesta. The warranty does not cover the cleaning of jewelry.
In the event of defect, defect of material or nonconformity of a sold product, the guarantee of Antipodes SARL is limited to the return of the product and the exchange or the refunding of the product, subject to the respect, by the Customer, of the conditions and deadlines indicated in the following paragraph.
The jewel must be returned in its original packing and must not have been worn. Returns of orders shipped in Switzerland and outside of Switzerland are at the Customer’s expense.
The Customer must enclose with the return, the product, the number of the order concerned by the return, the designation of the product(s) concerned by the return, as well as a request for exchange or refund.
The refund is made within 15 days of the registration of your return. It is made directly according to the method of payment used by the Customer when placing the order (credit card or bank transfer).
7 – Warranties and liability
Antipodes SARL has taken all precautions to ensure both reliable information and secure access to its website www.zesta.ch.
However, Antipodes SARL cannot, under any circumstances, guarantee the total absence of material error, technical deficiency or other involuntary problems.
Antipodes SARL cannot be held responsible for any damage whatsoever related to the use of its website, and disclaims all responsibility for information contained on other websites that may be linked to its own by hypertext link or any other means.
8 – Intellectual property rights
All data of any nature whatsoever, and in particular the texts, designs, logos, images, appearing on the website, are necessarily protected by copyright, trademark law and all other intellectual property rights.
Antipodes SARL, in its capacity as publisher of the website, grants the User a right of private, non-collective and non-exclusive use of the mentioned content.
The User undertakes under these conditions not to reproduce, summarize, modify, alter or redistribute, without prior authorization of the publisher, any text, logo, trademark, information or illustration, for any use other than strictly private, which excludes any representation for professional purposes or redistribution in numbers.
9 – Conditions of website usage
The use of the website www.zesta.ch is authorized for private use only. Any commercial use, in particular for the purpose of reselling to third parties the products purchased on the site, is prohibited.
Any violation of this obligation will be punished and liable to cover damages.
10 – Applicable law and jurisdiction
The relations between Antipodes SARL and the Customer are governed by Swiss law.
For any dispute relating to the relations between Zesta and the Client, the place of jurisdiction is at the domiciliation of Antipodes SARL.